Dashboards tell you what happened. Vigil does something about it. Autonomous monitoring across Twitter, Reddit, LinkedIn and review platforms — with the judgment to act without waiting for you.
Connects to Twitter/X, Reddit, LinkedIn, G2, Trustpilot, Hacker News and any public discussion channel. Filters for your brand, competitors, and industry keywords in real time.
Every signal is scored for urgency and intent. Positive mentions, complaints, competitor wins, market shifts — ranked by relevance to your goals, not by volume.
Drafts replies, flags opportunities, surfaces competitive intel, escalates crises. Escalates to you only when it needs a human decision. Does the work a team of analysts would do — constantly, without burnout.
Never misses a mention. Covers every channel that matters to your brand — 24/7, no headcount required.
Detects questions, complaints, and opportunities. Drafts contextually appropriate responses ready for your approval or auto-send on low-risk queries.
Flags when competitors are mentioned positively or negatively. Surfaces market shifts before they become trends.
Negative sentiment spikes, PR crises, product issues spreading across channels — Vigil alerts you immediately with context and recommended response.
Every morning: what happened, what matters, what to do today. Delivered to your inbox before you open your laptop.
Proactively identifies potential reputation threats before they escalate. Tracks review sites and responds to patterns, not just individual reviews.
You spent years scaling Brandwatch. You know the drill: expensive dashboards, endless filtering, analysts whose entire job is translating data into words. By the time a human processes what's in the dashboard and decides what to do, the moment has passed. The window closes. The competitor wins. The customer leaves.
The 2026 version isn't a better dashboard. It's an employee. One that never sleeps, never misses a thread, and never needs a meeting to decide what to do next.
The question isn't whether AI can watch your brand. It's whether it can do something useful with what it sees.— The principle behind Vigil
You know what social intelligence should be in 2026. You've been waiting for a tool built by someone who understands the difference between monitoring and motion. That tool is now running.